Privacy Policy — CW Agreement Time Remaining

Last updated: 2026-08-13

CW Agreement Time Remaining (“the extension”) is an internal team tool that displays the remaining hours on One Time Prepaid ConnectWise Manage agreements directly on ConnectWise screens. This policy explains exactly what data it handles.

What the extension stores

Team passcode. The passcode you enter on the options page is stored using the browser’s extension storage (chrome.storage.sync). It lives in your browser / your signed-in Chrome profile and is used only to authenticate requests to our proxy. It is never sent to any third party.

Display preferences. Your warning thresholds and show/hide toggles are stored the same way.

The extension stores nothing else. It uses no analytics, advertising, tracking, cookies, or fingerprinting.

What the extension transmits, and where

The extension runs on ConnectWise Manage pages (*.myconnectwise.net). On a screen where a single client is in context, it reads whichever of these identifiers that page provides, in order of preference:

• the ConnectWise Company ID, or
• the ticket number, or
• the company name.

On a time-entry screen it also reads the selected agreement name, so it can highlight the agreement you are billing to.

It sends that identifier, together with your team passcode, to our own Cloudflare Worker proxy (https://cwproxy.amurphy-887.workers.dev). The proxy uses it to look up that client’s One Time Prepaid agreements in ConnectWise and returns their remaining hours, which the extension displays on the page.

• All requests are read-only lookups of agreement, ticket, work-type, and time-entry data. The extension never creates, edits, or deletes anything in ConnectWise.
• Data is transmitted only to the proxy listed above, over HTTPS, and only when a ConnectWise screen with a single identifiable client is open. On screens with no client, or with several (search results, dashboards), the extension makes no request at all.
• Results are cached briefly in the browser to avoid repeat lookups as you move between screens.
• No data is sold, shared with advertisers, or used for any purpose beyond showing you the remaining-hours figures.

Who this is for

This extension is distributed unlisted for use by our team against our own ConnectWise instance. Access is gated by the team passcode.

Data retention and deletion

The passcode and preferences remain in your browser storage until you clear them on the options page or remove the extension. Removing the extension deletes its stored data. The proxy does not retain the identifiers it receives beyond servicing the request.

Contact

Questions about this policy: Allen Murphy — allen.murphy.6091@gmail.com